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Frequently Asked Questions

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We provide a comprehensive suite of fintech services, including:

Octoverse:

  • Payment Gateway Service: Secure online payment processing for businesses.
  • Recharger Service: Mobile phone bill top up, mobile data packages, and e-gift cards for popular platforms like Apple Store, Google Play, and Steam.
  • Messenger Service: SMS messaging and promotion campaign management for businesses.

Our Payment Gateway Service allows businesses to securely process online payments from customers using various payment methods like international credit/debit cards, local mobile pay wallets, and bank transfers in Myanmar. The service includes fraud detection, encryption, and real-time transaction monitoring.

We offer the following recharge services:

  • Mobile Phone Bill Top Up : Instantly recharge your mobile phone balance and you can top up all of your business mobile phone numbers with one click, we call this service bulk top up service.
  • Mobile Data Packages : Purchase data packages for your mobile phone.
  • E-Gift Cards : Buy digital gift cards for platforms like Apple Store, Google Play, Steam, and more.

To purchase a gift card, log in to your account, navigate to the "E-Gift Cards" section, select the desired platform (e.g., Apple Store, Google Play), choose the card value, and complete the payment. The digital gift card code will be sent to your email or mobile number.

Our Messenger Service includes SMS messaging and promotion campaign management. Businesses can use this service to send bulk SMS messages, manage marketing campaigns, and engage with customers through targeted promotions.

Setting up a payment gateway is simple. Contact our business development team or filled with partnership form on our website. After providing the required business details, our team will guide you through the integration process and help you customize the gateway to fit your needs.

Yes, we charge a transaction fee for each payment processed through our gateway. The fee structure varies depending on the payment method and transaction volume. For detailed pricing, please contact our business development team

No, our recharge services only support for Myanmar mobile operators in this time. Please check the availability for operators on our Top Up & Data Pack Services page.

You can manage your promotion campaigns through our easy-to-use dashboard. Log in to your account, go to the "Messenger Service" section, and use the tools available to create, schedule, and track your marketing campaigns.

We prioritize security across all our services. Our payment gateway uses encryption and advanced fraud detection tools, while our recharge and messenger services are protected by industry-standard security measures to ensure your data and transactions are safe.

You can contact our business development support team via email at bddept@octoverse.asia, by phone at +959 88 255 1252, 253 or through our inquiry form on this website.

If you experience any issues with a gift card or recharge, please contact our customer support team immediately. Provide them with the transaction details, and they will assist you in resolving the issue as quickly as possible.